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Diploma of Hospitality Management + Co-op

 

Program Outline

Hospitality Management offers specialized training in front office management, food and beverage service management and general management in this highly competitive and fast growing service industry. The accommodation sector of the tourism industry is the stepping-stone for advancement within resorts or hotel chains & offers international employment prospects.

American Hotel & Lodging Educational InstituteWinston College in partnership with the Educational Institute of the American Hotel and Lodging Association offers 4 Hospitality Certificates of Specialization and 24 Certificates (completion of each course will earn 1 certificate).

 

During the diploma program, students will be given an opportunity to take part in 52-week paid co-op to gain hands-on knowledge & experience in the hospitality industry.

 

 

Program Admission Requirements:

  • High school diploma or equivalent, or age 19 and above, minimum of 60% on winston college English placement test or winston college’s ESL program as a prerequisite. For university transfer program: high school diploma with GPA B- and minimum 70% on w.c eng. Placement test or Winston College Leap program as a pre-requisite.

 

 

Learning Outcomes / Objectives:

Upon completion of this program the student will be able to:

  • Understand front office operations including reservations, check-in, check-out and staffing procedures:
  • Understand the basics of catering including bookings and overseeing profitability
  • Identify target markets and use various sales and marketing methods
  • Use fundamental accounting practices to track income, costs and return on investment
  • Maintain a clean and attractive establishment through planning, organizing and staffing
  • Be aware of procedures for hiring, firing, performance evaluation techniques, benefits, and union relations
  • Apply all aspects of Food and Beverage service
  • Understand Gaming Hotels and procedures

 

Course setup

Hospitality + Co-opRooms Division – Certificate of Specialization

  • Managing Front Office Operations
  • Managing Housekeeping Operations
  • Security and Loss Prevention Management
  • Managing Technology in the Hospitality Industry
  • Supervision in Hospitality Industry

Food and Beverage – Certificate of Specialization

  • Managing Service in Food and Beverage Operations
  • Planning and Control for Food and Beverage Operations
  • Managing Beverage Operation
  • Food Safety: Managing the HACCP Process

Sales and Marketing – Certificate of Specialization

  • Fundamentals of Destination Management and Marketing
  • Hospitality Sales and Marketing
  • Revenue Management
  • Hospitality Facilities Management & Design
  • Convention Management and Service

Human Resources – Certificate of Specialization

  • Managing Hospitality Human Resources
  • Training and development for the Hospitality Industry
  • Basic Hotel and Restaurant Accounting
  • Leadership and Management in the Hospitality Industry

Accounting and Financial – Certificate of Specialization

  • Hospitality Industry Managerial Accounting

Club Management – Certificate of Specialization

  • Contemporary Club Management

International Hotel Management – Certificate of Specialization

  • International Hotel: Development and Management

Hospitality Operations Certificate

  • Management of Food and Beverage Operations

Food & Beverage Management Diploma

  • Purchase For Food Service Operations

Hospitality Management Diploma

  • World of resorts: From development to management